Client service

Shipping information

At Chimpel we offer delivery across South Africa from our Cape Town studio. International shipping is available, but not for leather goods where CITES is a requirement.

Orders are packed and dispatched from the Chimpel studio in Cape Town. Pieces held in stock are sent within 2–3 working days; made-to-order pieces are confirmed with a lead time by the studio before dispatch.

Courier (South Africa)
R200–R300 · 4–5 working daysExcludes inland deliveries.
Overnight (South Africa)
From R350 · 1–2 working days for main centres
Collection
Watershed, Ground Floor, Shop 501, V&A Waterfront, Cape Town
Tracking
A tracking reference is emailed as soon as the parcel is collected.

Protected skins and CITES

Certain ostrich and crocodile pieces are subject to CITES export controls and are available for local delivery only. Where this applies it is stated on the product page. For international enquiries please contact the studio before ordering.